| rev:text
| - I used to be in the restaurant/bar business, and in many different capacities; from bartender to bouncer, from waiter to cook. Because of these experiences I tend to be more patient with restaurant workers than most people, but the service I endured at Sweet Mellisa the other morning really pissed me off.
For starters my wife and I joined a group of five for brunch, and it took about ten minutes before the waitress came over to take our drink order, and then another 5 minutes for her to get it to us. Now the dining room was busy, but I have always lived by the rule of getting the guest their drinks before anything else, it puts them at ease; and they had four or five people waiting tables, so the amount of customers to wait staff ratio wasn't awful.
At one point during the meal someone knocked over some coffee creamer right in front of the waitress, she completely ignored it, no biggie, I'm an adult I can clean it up, but... Then a little later I knocked over a cup of coffee (this really speaks to how cluttered the tables are) and a busboy and waitress were standing there and just staired, I got up and grabbed my own napkins from the bar. Once again, I can clean it up, but a well trained wait staff grabs napkins and attempts to clean it up.
It was odd because it wasn't like our waitress really appeared to be busy, when she would go missing for 8-10 minutes it wasn't like we saw her running around the floor helping customers, she was no where to be found!
I had two eggs, potato's and bacon. Lots of bacon, two eggs, and two little potato's? Really, two potatoes?
Now you may be wondering why I gave three start if my experience was awful, well the food tasted great! It wasn't real hot, because I assume that the kitchen staff isn't real proficient (only assuming based on how poor the wait staff was trained), but tasted good none the less. I was shocked that it tasted as good as it did, granted I had the most basic breakfast of all. I tried someones french toast and it was to die for, I wish I would have ordered it!
Good food, terrible service, and a lot over priced based on portions. For a place owned by a former waitress of Max's I can't believe how bad the wait staff was.
Will I go back? I'm sure I will be in Ohio again and will want to give it another shot. I assume the rest of their menu tastes just as good.
Sorry for beating the wait staff dead horse.
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