Just returned from an excellent dinner at Charr -- our entire party of four enjoyed their burgers, and the service was gracious, efficient, and complete. I had the Turkey Burger, which was delicious and easily altered as per my requests. Instead of fries, I ordered the grilled veggies, which were perfectly done. Our waitress, Claudia, was very professional and extremely attentive. (I am glad that we did not take those negative reviews below to heart. Instead, we gave Charr a chance to prove those reviewers wrong, and we are certainly glad it did.) We look forward to returning.