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| - I absolutely love Sam's Town but had never eaten at any of their restaurants besides Roberto's. We decided to dine here last Saturday.
It was a rocky start because I ordered the deviled eggs for an appetizer. Boy, I'm not sure who made the eggs, but whoever it was must have a love affair with salt. They tasted like brine. My husband, who is a salt person, said they were too salty for him to eat! That says a lot. TBH, this worried me because I was afraid of what else might follow.
Next up, the main courses. I ordered fried chicken and my husband ordered catfish (at a bbq place...) I tasted my husband's catfish and it was fried well, fish was fresh, but there was barely any seasoning which made it taste quite boring. His coleslaw did not look too good.. and he confirmed that it wasn't
So, I decided to cut into my chicken instead of picking up a piece and eating it. Thank God I did because it looked like a murder scene of my plate! The chicken was full of blood! Not good at all! Greens were on the sweet side but edible. Mac and cheese- Ok! Biscuit was as big as my face (and that's pretty darn big!! Lol!!) but was very boring in taste.
Waitress came back to table and I showed her my plate. She offered me something else and I politely declined. The manager came out & apologized profusely and said he did not want me to leave hungry. He even offered to make me a special fried chicken breast sandwich. Finally he convinced me to try the bbq sampler plate. It came with smoked sausage, brisket, pulled pork, ribs , cornbread and a side. Ohhhh it was DELICIOUS!! Especially the brisket! I've been to many other restaurants that failed in the brisket category but theirs is really good! The pulled pork had a bit of Carolina sauce drizzled over it! It was so good. The ribs were tender and to die for! All of the meats were smoky and tender like I like it! Moral of the story here is " Order bbq at a bbq place " I'll leave the chicken to Popeyes and the fish To Mario's Westside Market on MLK in LV! Lol!
So your probably wondering why 4 Stars? I feel it's deserved. Manager handled the situation well with lots of care and tact. He did the right thing. Problems can occur at any restaurant, it is the way that they're handled is what counts to me. Not to mention the fact of the bbq just being plain delicious. My husband and I will definitely return for more bbq. I'd like to thank the manager again for his fantastic service. You earned a repeat customer!
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