VERY disappointed in there customer service. The owner called me and said my items were ready to pick up and I had store credit. Hour or so later I went in to pick up my items to find out that the owner had left without inputting the information into there "system", when the paperwork says how much my store credit is. The co worker got ahold of her and said she will get to it tomorrow. I have a baby, I'm not running around in this heat for her mistake. She failed to make the situation right so I took all my items to URBAN EXCHANGE on valvista and Guadalupe. They offered my twice as much and in CASH!! I am a strong believer that word of mouth is the best advertisement and I will be certain to not send any of my girlfriends there!