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  • The food was as expected and the games were fine for the kids. My complaint is for the service. We purchased a bunch in extra tokens for the kids and after the evening was over we still had a ton left over. So, like a normal human, I took them up to the toy counter and asked them if I could exchange them for a larger denomination so I didn't have to carry $20 in tokens home with me. The sent me to the front counter. Ok, fine. So I went to the front counter and spoke to the Manager who told me their policy was they couldn't allow that. Something with inventory in the tills will be off and the cashiers are held accountable for it. Lame. So I go back to the table and my fiancĂ© walks back up there and the same Manager does it for her. So.....why as a policy does Peter Piper not want us to be able to change in our 20 tokens and just take a single $20 token? Cruddy customer service but really not entirely her fault. Stupid policy. I guess we'll go spend our money at Fat Cats, Chuck E Cheese, or Main Event.
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