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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-10-12 00:00:00 (xsd:dateTime)
itemReviewed	Roto-Rooter Plumbing & Water Cleanup
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	We recently moved into a "new" house - an older home that had (in theory) been renovated from top to bottom. Much to our surprise, two weeks after moving in our toilets and drains starting bubbling up. We called Roto-Rooter and they came out within two hours of our placing the call. Stan, the technician who arrived to help, diagnosed the problem within thirty minutes. It was a serious problem, and he let me know right away that the problem had the potential to be expensive to fix. One thing I would stress about my interactions with Stan (and, later Vasiliy and Dmitri) is that great pains were taken to keep me informed at every step of the process. They never did any work without first telling me exactly what they were doing and why, and they always let me know about the cost before they proceeded with any work. Moreover they were incredibly respectful of our property. At one point Stand had the option of doing an additional test to confirm his diagnosis of the problem, but that additional test involved using a piece of equipment that might have caused some damage to our wallpaper. I decided to skip the test because we love the wallpaper (and I didn't have any doubt about Stan's diagnosis of the problem anyway). We ended up needing our sewer line replaced all the way out to the street, and it required digging up our yard and taking apart part of our walkway. The guys who worked on this project - Vasiliy and Dmitri - worked through the pouring rain until sundown each day. They made sure to damage our yard and walkway as little as possible, and they did a great job of putting the yard back into the best shape possible under the circumstances. I don't really know if the job was "expensive" or not. I supposed you could find people who would do this work for less. However, given the honesty and integrity of Stan and his crew, their willingness to work well into the evening, the speed at which they worked, and the quality of the work they did, I'd absolutely call them again in a minute. I hope to never have to call about a job of this size, but if I have any plumbing issues in the future I'll be calling and asking for Stan and his crew.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Fred

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