I was a regular customer for the last 2 years, and did enjoy the food overall.
I ordered takeout during lunchtime, and
would order from the daily lunch special
menu regularly. I had a couple of bad experiences now with this place when it comes to customer service, and caring about the community that supports them day in and day out. The management just does not seem to care about the customer, and does not want to take an
extra step to make the customer happy!
The lunch special runs until 2pm daily. Today at 2:09pm I tried to order and was turned down by management. He babbled across the room to the woman who was helping me on the phone. I am a regular, and 2:09pm is not that far off from the cut off time. Most restaurants would be a little flexible, especially for a regular. This has happened twice now in the past 6 months. Customer service, and common sense goes along way in the restaurant business. I will find another place for regular takeouts.