I have been a client of Rage Cycles for 15 years now, I was once 86'ed from the shop in my early BMX days for being such a punk BMXer. It was great. I have moved onto trail/downhill bikes and I was sold on Pivots. Pivot being a local company and working so closely with Rage Cycles and their staff was a huge plus in my purchase decision. With such an expensive bike I felt comfortable buying from Rage Cycles as I knew they would always be there to help me out. They scored me a demo bike to ride around for the weekend and I instantly fell in love. There is no better feeling than being on a bike you feel so comfortable on, especially your first ride! I put a down payment to get the order started and they had a bike for me within a week. There were a few parts I wanted to change out and they had it done before I picked the bike up, they even gave me some credit back for the unused parts! Way cool! To top it off, Rage also has a huge selection of cruiser bikes which I plan to purchase one from them someday. I am a bike snob and cringe when I see all the junky cruisers on the roads these days but Rage carries some really nice ones. The Electras are very well built and I plan on adding one to my collection someday! All bike repairs are done right in front of the customer which means they truly know and care about the work they do. Thanks again Rage for your awesome customer service and personalized help with all my bike needs. You guys rock!