I went to this business on a recommendation from a co-worker. I am just commenting on the service that was provided. When I first entered the business they have sample shirts to try on if your not sure what type and size you are which is very helpful. I really do not like ordering clothes online that's why I think this is a great benefit. I was able to try on and order the polos with no problems. I was told to come back to verify the proof next week on Tues or Wed.
Next week came along and no call so I called on Wed and they told me to come in Thur. I was ok with that so I arrived Thurs in the afternoon and it still hadn't been done. I had to wait about 15-20 min while it was being made so that was frustrating. They had all week and they didn't have the proof ready that takes 15-20 min. They redeemed themselves by getting the 5 polos embroidered the next day and when I came in that day I did not have to wait around.
I would say that the staff was very friendly. I dealt with Claudia. Hopefully next time it will be a better overall experience and I can give a better star rating.
And by the way the embroidered polos came out great but of course I have to see how they hold up so look for an update on this product.
I just want to reiterate that if need your item right away do not go to this business. If you can afford some time, then its ok cause they provide a good quality embroidery.