Look, I get it, sometimes places are just so busy it's hard to be on top of your game. We were told our wait for a table would be five minutes but after waiting patiently for forty-five minutes I finally went to the hostess and she said we had been sat already. Well, I'm here to say we haven't so either someone took our table when our name was called or what I think is our name was never called and we got skipped. We waited right by the door and never heard our name. The hostess didn't take our phone number because it was supposed to be a very short wait to begin with. The hostess did immediately get a table for us because of the mishap. Our experience would have been redeemed had the food been better. My husband did really enjoy his Sandwich I Am. I got the French Toast Neat, it came with a marzipan cream rather than butter and the bread used was a bit too dense. The hash browns are highly onion flavored. But worst of all--there was a long curly hair on the French toast, what? Ew. I am disappointed because Snooze came so highly recommended by local friends. Honestly, the best part of our experience was how wonderful our waiter was. Sadly, I am not sure I will give this place a "next time."