I had a terrible experience here. I dropped off a queen-sized comforter and two decorative pillow shams to be dry cleaned. ($48.00, which I thought was a bit pricey, but it was comparable when I called around, so there you have it.)
Although I was told they would be ready in two days, when I called four days later I was told to come the next day. Then, when I got the comforter back I had to go back a separate time for the shams (which I thought had been folded into the comforter; I was not told they weren't there).
Although the woman who helped me was courteous and kind, I just wasn't impressed at all with the service. I asked that they put the comforter back into the bag I gave them; they didn't. The cheap bag they gave me fell apart when carrying it into the house.
Maybe my experience was an anomaly, but that's it. Everyone else seems happy with them, so perhaps I need to give them another shot with my regular clothes.