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  • Once again, my shower backed up. Had another plumber out here 2 months ago and they didn't think they had fixed the problem. Then they came back in the house and saw the shower had drained and I paid them and they were on their way. Must have been dumb luck because the problem was back again this morning. So I called one place and get an appointment at 2 PM. Not satisfied, I checked out Yelp, called American Dream, got a very nice greeting on the phone and had a tech out for an estimate within the hour. He did show up within the hour. He put on those blue booties over his shoes so as to not dirty our floor. That was the first big plus for me. He assessed the situation confidently. He didn't give me the deer in the headlights look when I explained the problem. He quoted me a price, was able to negotiate a little (dropped the "service fee" in return for 30 less days of warranty) and I thought it was reasonable compared to others so I went with it. He tried clearing it one way...didn't work so he went in another way. Hit the spot, cleared it ,and all is good now. He was quick and effiicient and cleaned up after himself. About the only bad thing I could say is that he didn't say his name when he introduced himself, but we have a crazy lock on the front door and he was probably trying to figure out how it worked and got distracted. Overall...I'd say these guys are a good bet if you're in a plumbing jam.
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