Let's be honest. You don't go to autozone unless you are trying to save a couple bucks. So don't always expect five star service, but this place has always helped me out. I wanted a fancy sealed battery years ago for my car thinking that it would go for a while. Well...they didn't have it and I got the Duralast battery. In the Vegas heat, it lasts about two years before going bad. Best thing it...if it goes bad in less than three years, they replace it for FREE. Better than a buffet w day old shrimp cocktail. And the price is prorated for an additional two years. I might never have to buy another battery again for this car. Took me less than five minutes to get the exchange. Also...one time, I thought I needed a new alternator for my other car...guy behind the counter was like...nope. You need a new battery. Problem solved. Get into the zone!!