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  • Screaming toddler, and mom obliviously chatting on her iPhone, check. Surly staff, check. Cleaning staff who won't think twice about trying to "clean up" your bag of stuff from Superstore, check! That last one is the reason I will never set foot inside this place again. Yes, it's clean and shiny and new, and the food was good, but having a staff member attempt to throw my Superstore bag out and claim he was "cleaning" didn't go over well. I was sitting at my table enjoying my chicken sandwich, and surfing on my iPad, when the gentleman cleaning the lobby walked by my table, and picked up one of my bags from Superstore. When I said something, he mumbled that he was "cleaning garbage". I politely took my bag from him, and set it back down. He mumbled something in another language and walked away. Not quite sure why he wanted my bag of t shirts and lettuce from superstore, but he certainly tried his hardest to grab it. Upon finishing my meal, I went to the counter and asked to speak to a manager. When I was asked why, I said I had a concern I wanted to speak to the manager about. I was told "the manager doesn't have time for you" and to email them. No. I want a manager, and I want one to physically talk to me, not to have one email me. After asking a second and third time, I finally spoke to a manager on duty. Still not enough for me to go back. It's a shame, too. I love their chicken sandwiches.
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