Just for the record this place is a bit misplaced on the map as it is at 277 front street west.
It's just above where I work so I go often. I used to love it, management (Andrew) was awesome and staff was great. Now it's a new owner (husband and wife) and that was ok at the beginning but somehow now they never say hello, they never smile so I know it must be stressful but as a customer I come not only to have a coffee but to see happy faces and have a small talk.
Also they had a 15% discount for people working in the building and they stopped that too so I am no longer a fan of the place. I could change and update my review if they improve just in case they see this.