First off I schedule an appointment online after reading the reviews. So I visit their website and see a special for an oil change for $19.95, sweet! Get there early and... I have to wait. I've never waited for an oil change plus inspections more than 30 minutes. I was there over an hour!
Then they come back to me saying I need to fix this and that. Asks if I want them to fix a broken light and I ask how much? He estimates around $20!!! I've been to places in northern phoenix (I came here for convenience) where they changed and fixed the light bulbs for free. They don't even cost that much at a dealership! So right away I know this guy is trying to up sell it all.
So I am finally paying when he says the total is $35. I have to stop him and tell him, his site says $19.95, that is what I clicked on when I made the appointment. The guy tells me to show him like I'm wrong and he doesn't believe me. The guy has two computers in front of him and won't look it up himself. So I have to show that he's wrong and he changes the price.
I don't usually write reviews unless it's amazing service or just terrible service. Unfortunately this was just terrible service and I would not recommend this place in the future.