Ordered the popcorn chicken (Taiwanese style) - it was alright, but some pieces were too big to be considered popcorn chicken (isn't finger-friendly). The quantity of sauce to popcorn chicken is not correct - waaaay too little sauce. I had pieces of cartilage in 3-4 pieces of chicken. If KFC can get popcorn chicken right, it shouldn't be too much to ask from Sugar Marmalade.
The service here is pathetic as well. We waited for 20 minutes after we got our popcorn chicken for the drinks to come out (bubble tea). This should've come out all at the same time.
The girlfriend ordered a taro milk (it's under the bubble tea section) - it's literally taro flavouring powder and milk. I noticed a very chalky texture to it. It took them 30 minutes to put milk and powder together in a cold glass. Kind of repulsive in my opinion.
I ordered the strawberry banana shake with aiyo jelly. The milkshake came in a glass jar, not the long glass flute on the picture. The milkshake was pretty fresh tasting, but the jello tasted like that memory foam gel in mattresses. Honestly it was pretty disappointing - especially considering it took them 30 minutes to make this. I'm pretty sure you can do it in a magic bullet in like 5 seconds. Unbelievable.
Extremely disappointing. I came back here hoping they'd redeem themselves for my previous poor experience, but looks like nothing's changed for the better. Should've gone somewhere else.
Also they never refilled our waters.