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| - Food is good, but not great. I think it's been over-hyped a lot. I've tried all the ramen (except for the chicken ones), and I wasn't a big fan of them. The broth is nice, and their pork is fatty and tasty, but thsts about it. It's a good hang over food, but I would go to Konjiki, Shoryuken, Sansotei, for ramen if I was craving ramen.
And I also had a pretty disappointing experience with their service (which brought the rating from 3.25/5 to 2/5).
I've been to this location multiple times and their service is usually nice.
But the last time I visited, the lady that waited us was very rude. When we asked for a napkin or water, she eye-rolled at us. And the second time we asked for water (since she only poured it half way the first time), she let out a sigh and rushed over to pour water into our cups quarter of the way and left. And she seemed extremely irritated in the restaurant and we were wondering what her deal was. So I wrote an email to the place and I didn't get any reply whatsoever. I'm always very polite when I talk to the waiter/waitress, and I'm pretty sure I didn't do anything to offend her but the last experience left a bad impression.
Another thing I didn't like about their service was in October. I wanted to try out their October special (Thick/Creamy Tonkotsu Shoyu), so I asked ahead to ask if it was available in the evening. They told me that it will be, but when I went, the staff told me that it was a lunch special. So I called the place later that week to ask when they stop serving the dish and they told me that they have plenty of it so I can come in later in the evening. So I go over, and they tell me that they are sold out. And then for the third time, I call them on Saturday at noon to ask if they have their special and they said yes. So I come over and they tell me that they don't serve the dish any more since they don't have the ingredients. They then tell me that they sold out earlier during the week which made no sense.
And I was with my friends for the 3 visits different group of friends), and they really wanted to try out Kinton so I went in reluctantly.
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