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| - Pretty awful experience to say the least. It was one issue after another. I first put my name down for our group of 5 and was told 10 minutes. The girl didn't mention that it was a completely separate reservation for upstairs than the outside seating, and apparently this was for outside seating. She takes us to 2 separate tables of 4 ? Uhm, usually people like to sit together which is why I said 5 ! So she moves us (attitude of course) and we didn't get our waiter to get our drink order for at least 15 minutes. By this time it is 9pm, starving. We are ready to order and start with the chicken parm and a deep dish pizza which we were told they were at a 45 minute wait. Ok we can start on the chicken parm, no big deal. About 20 minutes later, he comes back and says oh we are sold out of the chicken parm ! WhAT ?! Ugh reluctantly we replaced it with spaghetti and meatballs and specified we wanted it BEFORE the pizza came out. Again no rush, it took 40 minutes to get the spaghetti and meatballs - which were cold ! I guess they cook it upstairs and bring it down ? It was super windy and cold so I'm sure that is why everything was cold. Finally the pizza comes down and also a bit cold, nothing special. The crust reminds me of a cracker or a tart crust, the sauce is flavorless and the cheese wasn't as gooey as I prefer. Basic plain and nothing to wait 45 minutes for. The waiter never came back after our pizza, we never got refills - nothing. The couple next to us was livid over the lack of service that they left. Finally the bill comes and he says oh I'm sorry we are only taking cash bc the machines are down. Uhhh... what? This day in age NO one carries cash, granted this is Vegas I would carry it if I was going gambling but that wasn't my plan tonight. So I said sorry I only have a card, so he used the old school machine to take an image of the card. Dinner started at 8pm and ended at 10:30pm !! Definitely didn't live up to the hype.
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