Really disappointed with the layout of this store, I went in for the Naked 3 palette and had no help from the staff, and the floor was not stocked. I ended up finding it outside of the store on an end display with perfumes. Needless to say I left without it since I'd already checked out. The staff there weren't helpful at all either and they weren't even busy. When they did interact with you they were short and rude. I'll be making special trips to the one in Planet Hollywoods Miracle Mile...they are always super busy but still maintain great customer service!