When I first walked in the first thing I noticed is this place is LOUD! But, this is understandable when you see how large this store is! I have been through the drive thu and inside and both are very efficient! The product is exactly what you would expect at a Starbucks!
My few complaints would be there leather chairs. They look nice, but other then that, they are cheap! I understand they wouldn't what to put the fanciest chairs in there, but give us something better!
Also, there sitting areas can get very messy! It seems as if they can forget were there! I wish they would do a walk-around every so often just to pick up people drinks and news paper and whatnot.