We tend to pick this theater over the others because we've had much better experiences here.
We've never run into any issues or confusion, no trashy theaters or people.
Movies are getting a bit pricey, but that's everywhere, not just this place.
The staff have been courteous, professional, clean and willing to try to resolve any issues that may come up (we haven't had any, but we've overheard a couple).
It's a good theater, I think it's just a luck of the draw what kind of experience you have based on the movie and the other people who are there to see it.