I had a good experience at Fresh Cuts. Ray was my barber. I shared a photo of the type of fade that I wanted. I believed Ray did a good job of the matching the fade with my head. The only gripe was with the appointment scheduling. I called the day before around 3 pm to make an appointment. I made an appointment for 9:30 am. I thought this was a good time because they opened at 9 am and my barber would have enough time to get his station ready for his first cut of the day which would be me. I showed up exactly at 9:30 am and Ray was still with a client. I thought that was weird but I thought he was just finishing up a quick lining up job. Well, I did get into the chair until 11:15 am.