My first experience here was great. The smoothies were larger than expected (enough for two people) and fairly priced. However, during my second visit I showed up about 10 minutes before the lobby closed and was locked out upon walking up to the door. The young worker responded with "our drive through is open 24/7"... Mind you I walked there. A few days later I rode by on my bike after "lobby hours" and decided to go through the drive through. After sitting for 5 minutes with no service I decided to let the 2 cars behind me try....they were immediately served. Not only did the worker ignore me because I was on a bike but she let other customers sit instead of telling me she wouldnt serve me. I then rode back up to the screen and she looked at me through the window and said her little welcome speech and asked what I would like to order. After stating what I wanted she said "Are you on a bike? I cant serve you. Same as my walk through policy" ... And that was that. As if I know their policies. Needless to say I won't be back. Doesnt matter how good the product is if you treat your customers like crap.