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  • I have been on the hunt for knee high black riding boots since August. I have bought and returned 2 pairs already and was checking out the Nordstrom website when I decided to just head to the store during my lunch break. I have to say the customer service was really excellent! I was helped by Shane and we talked for a few minutes about what I was looking for and once he got an idea for the style I wanted he went in search of all the boots he could find in my size. He came back with a good mix of high and low priced boots and I didn't feel like he was going to pressure me to go for a more expensive pair. He sat there and took out each pair and put them back in the box when I was done, made polite small talk. Such a contrast from when I went to another department store and they basically threw the box at me and ran away! I found a great pair of boots and I am very happy with the experience. I think overall I always am when I got to Nordstrom, its just not my everyday shopping destination, its usually more for shoes, bags that type of thing.
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