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  • I had previously written a review for Pete & Mac's on another page, I suppose it wasn't the "official" page. I originally gave them 5 stars because they treat my dog so well and they are always super friendly. I have revised my review just a bit to accommodate a recent happening. Love Pete & Mac's for their genuine love for dogs and the ability to make my dog forget about her anxiety for a minute. My dog is getting better about staying and I think it has to do with the people that work for this place. As I previously stated, I had given them 5 stars but after this last stay, I'm sad to say, they only get 4. This 1 star deduction is for the front office staff at pick up. They were rude. Period. I am big on customer service and feel like they could have been, um, warmer?? I know it's a Sunday but c'mon. Now, the staff that was there when I dropped her off was very friendly and very helpful. I will continue to board my dog here because I know she is in good hands but will keep my fingers crossed that I don't have to encounter the same 2 unfriendly women I did previously.
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