Horrible experience .
I went in for an install on a lower thermostat housing. I actually brought the part with me which cost only like 60 bucks because I was initially going to do it myself.
They ended up selling me an ERG valve because the other one was "fried" but had nothing to do with why I went in there initially but I'll take the blame for falling for that one.
So they tell me the car is ready and fixed and that they drove it to make sure it's good to go.
I pick it up and the next day my check engine light comes back on so I call them and take my car in a few days later and now there is a coolant leak in the upper thermostat housing and they want to charge me to fix something which is the result of the initial work.
So, the mechanic actually instructed me to go somewhere else and buy the part that is needed . I knew at this point o was not going back.
So here is the problem . I knew the thermostat housing was an easy fix and I already spent 700+ dollars from the initial repair or lack there of.
So I decided to do the fix myself .
Upon the installation of my upper thermostat housing I discovered there is a bolt missing off my throttle body and the o ring /gasket is missing on the housing that they replaced.
So guess what the new leak was due to the fact that they didn't replace the o ring/gasket on the thermostat housing when they put it back in
So my initial message to them , they responded and that was the last I heard . They said they were going to look into it.The only thing i can do is spread the word.
This problem is leading to other problems like the Maintenence light came on (the wrench on the dashboard) so now there is a string of issues that is setting off sensors which I am now just taking care of myself
Honest 1 auto care was horrible and they will not take responsibility for their own actions
How about I get a refund on the 700+ dollars that was pretty much worthless work. Sloppy and lazy