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| - Got a room here through Hotwire. The plusses-room was clean, comfortable and big. The air conditioner worked great even though it was 112 outside. Like the huge shower, but water leaks out on the floor.
The minuses-the check-in clerk was having computer problems and acted like he was listening, but wasn't. We asked for one king and he said ok, but got two queens. Not a big deal, but...
We put all of our stuff away in the room and went out for the evening. When we got back at about 11:00, we were going to watch TV, but our TV did not work. How do you put people on a room with a TV that doesn't work? You KNOW housekeeping knows it doesn't work. Then even though our "do not disturb" sign was hanging on the door, and we activated the electronic "do not disturb" sign, we were awakened at 8:45am by someone trying to enter the room. I went to the door to look through the security viewer, but they had left without being able to open the door. I went back to bed and about 10 minutes later I hear someone trying again. I got up and this time they were successful, but the security latch kept them from opening the door. I said "Can't you read?" and she said "Sorry, I was told you checked out."
To me, the minuses greatly outweigh the plusses (especially since at least one other reviewer had a similar problem with mgmt thinking a room was vacant that wasn't). We won't stay here again. To many other good options in the area.
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