I was so very happy with this company. The folks on the phone were very courteous and my tech, Chris Jr., was pleasant to work with and he did a great job! They got me scheduled ASAP and even recommended some upgraded services but were still happy to complete it at a basic service charge. Also, I live on the third floor and wasn't given a surcharge. I can't say enough about Green Carpet Cleaning Pros. Thank you for being so great!