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  • While their food is good, dealing with employees who don't understand how the MST (Magnetic Secure Transmission) in Samsung Pay works is annoying and frankly, kind of embarrassing (for the business). When a cashier tells me that "that won't work here, you need to pay with cash or credit card.", they are simply demonstrating their ignorance. Just like when that same cashier tells me that they haven't set that system up. While I could pay with my card, I simply chose to cancel my order and go somewhere else. When I called back later, this same cashier informed me that she was the manager. While she was polite, there is no excuse to losing business due to being ignorant to new technology. Jim's uses a combo swipe/chip reader which is definitely compatible with Samsung Pay. The owner might want to get involved and educate his employees, as this method of payment using MST and tokenization is far more secure than handing somebody a piece of plastic. I expect that pretty soon, any establishment that doesn't want to risk losing revenue to ignorance, will update their employee training to cover different payment methods.
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