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  • I wanted to start off with a big thank you to the kids working today at the eastern and serene location in Las Vegas. The respect and good work ethic behind all of them is outstanding! In the short amount of time that we were there, two very rude customers were as well. I, as well as my fiancĂ©, were very impressed with the staff and how they handled the customers. The first one was a lady who was obviously on her lunch break from goodwill. She continued to interrupt other customers to ask how much longer her order would take. The second was a man, whom, from the moment he walked in, was treating staff inappropriately and seemed very agitated for reasons unknown to me. We lost our appetite immediately after he began yelling at the young man with his French fries. He was screaming about needing fresh fries very condescendingly. The young man kept calm and cool, he apologized and accommodated to the barbaric mans requests. The staff's professionalism in the matter is what I wanted to write this for. They deserve praise for their hard work and outstanding customer service. As two people in the service industry, we appreciate when others can do all that these kids did today. Shake it off kids, there are people who notice your hard work. This location, in particular, has always impressed me. Always busy, yet always uniform delicious food and customer service.
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