I have had my car serviced here several times and could say my overall experience was not too bad. However, yesterday I recived the most horrible service on my car ever!! I personally had to go to Advance Auto Parts to purchase coolant, after leaving this location in order to fill up my cars coolant tank when it was supposed to be included with my premium oil change. If my coolant had been in fact "topped off" why then did my car take 3/4s of the entire bottle?? also my windshield wiper fluid was supposed to be topped off as well! why then is MY CAR OUT OF WINDSHIELD WIPER FLUID?? Why do I today, have to buy windshield wiper fluid, as well as the bottle of coolant yesterday when I paid for your "premium" oil change which is supposed to include these things??? Now I am left to ponder if these lying bastards actually topped of my brake fluids. Oh yeah, and the quote of $400 I recived to change a ball joint AND including a front end alignment was not appreciated. For future reference, just because a female walks into your shop do not assume she doesn't know when a car shop is trying to take advantage of the situation in order to meet your stores daily sales goals. I will NEVER take my car to this location again.