Mandisa did such a good job on my haircut and was a joy to be around! When I expressed uncertainty about part of the cut she was quick to make sure I got what I wanted and after the finished product I was considering bangs and she told me if I wanted them after I went home and slept on it I could come back and she'd do them no charge. She followed up with a text to make sure I was still happy with my decision. She also gives an amazing head massage with the shampoo Just awesome!