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| - I have no complaints. Frankly, I'm surprised to find reviews lower than 4 stars for ANY Marc's. A mainstay in Cuyahoga and surrounding counties for probably more than two decades, how could ANYONE find legitimate fault with a LOCAL---yes, local---offering discounts on so many things that probably most of us consume on a regular basis. It deserves our respect and appreciation. What would it be like without any Marc's? Many would be forced to stretch meals with unhealthy carbs, and might even have to begin restricting their toilet paper and deodorant usage. BYOTP?
Thanks to this chain we can save money. Isn't that a good thing? It may not have the subdued ambient lighting of a Heinen's, or be as vast as one of those sprawling Giant Eagles that could qualify for their own zip codes, or have the elitist feel of a Whole Foods or Earth Fare, or the novelty and uniqueness of a Trader Joe's, but I'll be darned, it has great low pricing on lots of things---many of which (or similar) are sold at those other places for sometimes quite a bit more.
And instead of moaning about Marc's not accepting all credit cards, use common sense. Bring your checkbook or pay cash. Lines too slow, too long? I walk in without the expectation that they'll be fast or short, so I'm never disappointed. (And they're OFTEN fast and short, anyway.) Always helpful, and at times, especially friendly employees? That's what I find here---and at North Olmsted and Kamm's, too.
If those GE 20 cents off a gallon of gas deals appeal to you---fine, but do the math. Even at 40 cents off---what's that? No more than $8.00 a tank? Great---if you drive a semi. But I can easily save that---and more---in one Marc's visit, and with a cart not even half full. Sure, I enjoy shopping at the others---particularly for specialty items, cheeses and breads, seafood, and better cuts of meat, but common sense rules when it comes to standard dairy, bread, produce, condiment, and paper-type products.
Speaking of complainers... About six weeks ago, another customer and myself were patiently waiting for our lunch meat to be sliced at their new deli department. (Kretschmar roast beef and Eckridge salami---both excellent.) Only two girls working it, both slicing away. Three or four more customers arrived over no more than a minute, and one well-dressed jerk yelled out, "How about hurrying it up?" I cannot abide rudeness and disrespect, so doing the right thing I turned, looked at him and said, "BACK OFF. They're NEW, and doing a great job. How about giving them a BREAK?" Would he have mouthed off at the other places? I doubt it. Not another peep from that spiffy ignoramus. Three weeks---and maybe a thousand slices of cold cuts later---that same girl was there, and before I could tell her what I wanted, she smiled at me and said, "Roast beef and salami."
And a couple years ago, unsuccessfully looking through cans of pizza sauces---only one of the brand I wanted, and it was dented---who should come up to me but the owner, Marc Glassman, offering---friendly and sincerely---to check in the back for more. He was with three other men wearing business suits and left them just to help me. Surprised to see him, I thanked him, and insisted that the dented one was just fine. Because of his charitable causes, and the great values he offers, he most certainly deserves the respect---and favorable reviews---he has earned. Not all locals deserve to stay in business, but THIS one is definitely worth patronizing.
To all negative reviewers---who never complain about the low prices---but grumble about customers (!?), slow lines, unfriendly employees, messy close-out sections---and spoiled produce or expired dairy? Guess what. It happens to those others, too. After removing the plastic wrapping from a styrofoam tray of Heinen's brussels sprouts, I had awakened hundreds of little bugs crawling out from inside the leaves. (Thanks to Heinen's, they had an employee race a replacement to my front door 3 miles away, within minutes.) And the in-store packaged walnuts from Giant Eagle---4 months past expiration...and the green pepper---plus its resident caterpillar---that I brought home from The West Side Market. Time for whiners to move up from trainers into big girl and big boy pants.
Now if Marc's closed out close-outs, complaints WOULD be justified. Where else could we find a number of useful products at amazing discounts---plus an occasional cool item, too? An original Warhol soup can or one of his giant Brillo Pad boxes might not be in my budget, but I could easily afford the huge two foot long super-realistic, heavy, yellow plastic banana with a few brown bruises and a green stem---complete with a glossy 4" square, blue and white Chiquita sticker.
Plus, the finest jazz selection that I've heard on any store audio system. All while loading great buys into my cart? And Pop Art, too? Pretty cool.
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