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  • We shopped several roofers before choosing Stell. Rates being competitive, the decision came down to service, quality of the product and a certain trust factor Mike established right from the start. He is a small business owner genuinely invested in each customer and employee connected to his company. He thrives on exceeding customer expectations and takes personal pride in his team's accomplishments. The Stell team was consistently excellent throughout every step of the process. We saw these guys at their best despite a busy storm season of Fall 2014 - what you see in the beginning is carried through until the job is done. Early on, Mike stood out in presenting his bid. His attention to detail and pride of ownership were clear - no other estimators talked about the importance of straight lines, coordinating paint colors and critical seams. This stuff genuinely excited Mike and showed us that he was invested in our job. He even made a few repairs at no cost, to tide us over until the new roof was on. Our tear-off date was postponed by several days due to rains, but Mike was there to monitor and communicate before we could ask. (Tough to do with this Type A!) Once on site Junior and the roofing team were amazing. Mike has instilled ownership and integrity in each of the guys he employs. They work long, hard hours to get in and out of each job as quickly but carefully as they can. They were respectful, diligent and really particular about their work. And they leave each day as clean - if not cleaner - than when they arrive. I'm only sorry I can't recall each name to properly thank them. After the job Mike asked for genuine feedback on ways to improve our experience. Here's where we disappointed them - I can't think of a way and that is RARE. We have been renovating our home for the last five months and worked with many contractors in the process. I put Stell at the top of the list. StellAR Roofing may be more appropriate! Last but not least, a note on product: Take time to review the product your roofers are bidding - there is a difference. Before Stell, we almost went with a company providing an inferior product at a higher price point. Mike's recommendation of Owens Corning was backed by popular review sites and turned out beautifully.
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