This is a really nice place and the staff is very friendly, but I have experienced better. I made sure I called in the morning and made a late afternoon appointment for me, my sister and my niece for my nieces birthday. She wanted to get her toes done, so I thought it would be fun for all of us to get it done together. When we got there, right around our appointment time, they were slammed. Yes I understand they randomly get busy with different people and different parties, hence the reason I made an appointment. After waiting a half hour after our appointment time, they put me and my niece together and put my sister clear over on the other side. So we weren't all able to talk and visit while getting our toes done like I wanted to. Our pedicures were also rushed and I feel like done half..... you know what. They did this because they were busy and had to get everyone in. My niece and I ended up getting done 20 minutes before my sister so we had to wait another 20 minutes to leave. It just wasn't the great bonding experience we wanted for my nieces bday. There is no point in going in a group and making an appointment when nothing is accomodated. Also it shouldn't take 2 hours to get 3 pedicures done, especially with making an appointment! It threw off the rest of my nieces bday plans for the evening! Really disappointed.