The fact that banking representatives must be behind glass now is the only reason I can think of to give this company anything less than a 5 Star review. Honestly, I hope everyone reads as many reviews as possible before doing business with anyone. The greeter came out to welcome us within 5 mins of walking in, signing in & sitting down. Our personal banker took the time to walk us through everything we needed to know and made switching banks super easy! Representatives are nice & engaging. At the counter, the bankers always offer my children a sucker before leaving. Keep up the great work!!!