Whoever manages this joke of an airport should be fired for their incompetence. If they aren't incompetent they are willfully negligent. Flying air canada for the past five years and more to pass to the US is a joke. Terrible signage. Security guards and baggage people telling you to pick up your bags and go thru customs; the airline telling you don't have to. Miscommunication; misinformation. Long lines. Staff who couldn't care less. No food stores to buy food for my son for the connecting flight (in the rare instances when I do make my connection thru the nightmare transfer system). It's like they are trying to punish anyone flying from another country or Canada to the US. It's almost as if whoever runs this place have no experience running anything except a poutine stand.