I live my life a quarter mile at a time. Or at least between oil changes.
Living up to my Fast and the Furious dreams as a child I bought another car and have babied this thing since I got it. I thought I'm going to the dealership for everything that goes wrong with this guy and even the oil changes.
I made my appointment online and told them my preferred method of contact was email. So I get a wake up call at 7:00AM on Monday morning telling me my appointment was at 10:40AM. Okay, guess I'm going into work late today. Dropped my car off and about an hour and half later it was finished. The guy I talked to was totally cool and their staff that I encountered were all friendly.
My only reason for giving this three stars was their car wash. My car was pretty clean but a bird had defecated on the side of my car so when offered to wash it for free I thought "Why not?"
Now I know. My car looked like it went through a gang bang of garden hoses. It was still wet when they brought it to me. There were water spots all over the damn thing. I was pretty upset with that and had to get a professional wash to get that thing back in shape.
TL;DR Cool people, but don't accept their free car wash. I'm sure there is a fundraiser carwash at your local 7-11 that can do a better job.