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  • This 2-star rating is an average between the 1 star I would give the service and the 3 stars I would give the food... Just a disappointing experience overall. We made reservations for dinner for 5:30 for my sister's birthday and were told when we arrived that they were running a few minute behind. A few minutes turned into an hour, and we weren't seated until 6:30. The hostess literally had no idea what was going on and told every person who came in that the manager would have to talk to them about getting seated. It turned into a big mess. When we finally got seated, it was another 10 minutes before we even saw a waitress, and she only came over to give us a laundry list of excuses ("we've been busy and I have 3 tables") before disappearing again. The only helpful person was the woman who brought our bread and water... She was on top of her game and was incredibly friendly! We ended up with a different waiter who also gave a dissertation about how packed it had been all day when at this point all we wanted to do was order and go home. I got the fettuccini Alfredo for my entree and it was ok, nothing special. I had to add several spoonfuls of cheese for it to have any flavor at all, but once I did this, it wasn't bad! The portion sizes are huge but they're just not very big on flavor. My sister got the chicken parm and liked it, but said it definitely could have used more flavor. The one bright spot was the cannoli... That was absolutely delicious and I would definitely recommend it! Our experience started out poorly and never recovered, so I probably will not be frequenting this place in the future
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