This shop has a large selection of cigars and probably the best prices in town. Don't expect a lot of help from the staff. You are lucky if they know what they have, let alone advising you on anything to buy. I overheard a staff person tell an obvious novice looking to buy cigars for a bachelor party, "They're all good. It just depends on what you want to spend" - a useless response. I talked to him afterward and after getting a little information about the people he was buying for I made two or three suggestions.
Paiute is no longer the bargain that it once was. The price increases have been substantial over the past 4-5 years. On one occasion when I asked, the manager blamed the price increases on recent tax hikes on cigars (which amounted to 40 cents per stick, much less than the markups). On most of the major brands, I can beat their prices by 40-50 percent using online vendors. Now I usually only shop at Paiute when they offer discount coupons. Even then Paiute is not always a good deal, as they often exclude the most popular brands in their coupon offerings, or confine them to cheap bundled cigars or brands that aren't selling.
There is no smoking lounge here, so you have to take your sticks off the premises to enjoy them. The humidification system in the walk-in humidor isn't very sophisticated. They use a plastic room humidifier like something you would buy at Wal-Mart.