Fantastic customer service. I went to exchange a pair of shorts and buy some summer gear. The service with the two reps was nothing short of amazing. One rep went to another floor to do the exchange for me while the other took care of me helping me pick out some clothes on the main floor. Every single time I am there I feel like royalty. The prices are what they are but if you want to pay for quality designer fashions, this is the place. I find along the mink mile most of the stores have stuffy service but Holts always makes me feel welcome. Thanks again.