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http://www.openvoc.eu/poi#usefulReviews
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  • Refused to let me substitute black beans for rice even when I agreed to pay an up charge or pay a la cart. Absolutely absurd to tell guests what they can and can't put on a plate when ordering an item a la cart. In this case, I was willing to PAY to have what I wanted given my special dietary concerns and they made an issue out of something that would have resolved itself. Some people just don't know how to get out of their own way. They lost a 20 year customer (and my entire family) over the cost of beans. Unfortunately the spirit of hospitality is not alive under Sanchez family ownership.
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