The last visit here my car looked like it was washed by a six year old so I told the guy I expected better this time.I'm not asking my for anything free, simply a job done as paid for.
All the sales guys could do, and continued to do,is try to upswell me on a detail. When you are already being told the last was wasn't up to par, perhaps it's not the best approach to try and up sell more to compensate.
I told the cashier I was perplexed by the upswell after what I told him. She could have cared less.
I will not return!