I saw the Groupon ($40 for mini-detail) and called to check how busy they were/how long it takes. Manager George told me to not buy Groupon and he would give it to me for $35. I went in and he greeted me very nicely, and he said they would get the dog hair the best they could. I completely understood, especially since I have a dalmatian which is like velcro - it hooks in. It took about an hour, but I have to ask next time what made it "mini-detail" because they did an fantastic job. (Maybe no outside wax?) Regardless my crossover looked AMAZING and they did an INCREDIBLE job on the dog hair. I was very impressed and will be back even though it's quite a ways from my house. Highly recommend! (Remember to tip!! I could tell immediately just by looking at the outside that those guys worked hard!)