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| - This was the worst full service car wash I have ever been to. I wanted a hand wash (my car has very expensive rims that can't go through the automatic wash), with my interior wiped down. I told the guy "3" times not to put tire shine on my tires, because I live on a dirt road and it turns them orange. So he wrote this on the window. He said he would do a full interior clean ( besides the carpet cleaning) and hand wash for $69.99. I was thinking ok, that sounds alright for everything. I told the salesman I had an appointment at 3:00 pm, so that gave them about an hour and 45 minutes. "No Problem!" he says. So finally 5 till 3:00pm they came to give me the keys. Well I didn't pay yet ( wanted to make sure everything was ok ). I could see the water spots from 15 feet away, they put tire shine on 2 of my tires ( which now are turning a lovely color of orange ), and the dash of my Tahoe looked like they ran a dirty wet rag across it. I told the guy I wasn't going to pay nearly $70.00 for this. He was all, " give me 5 minutes". So I said ok. Then 5 minutes was up and they weren't anywhere close to having it done. After about 4 more "give me 5 minutes" I just told them I had to go, and it's not right for them to charge me full price. So they gave me a voucher for a "V.I.P. Car Wash" for next time I was in town. So I told the guy named Roy that I would be back in 3 weeks. He said he would make it his personal responsibility to hand wash, wax and do the interior. I returned 3 weeks later. The same sales guy was trying to tell me that there was no way a guy named Roy told me this, because the only guy named Roy that worked there was in oil and lube only, and the guy that signed the voucher transferred out. So after them trying to sell me another wash, and telling me the chip that was in my windshield was gonna spread ( even after telling them that I've had it repaired and it's been fine for 2 years) and trying to sell me a windshield. Well I guess more trying to rip off my insurance by replacing it when it wasn't needed, we finally got a manager to approve just a hand wash and vacuum. So when they get done, I went to look at it and even though it was better than the last time, my rims weren't even wiped down and they didn't vacuum. I was just disgusted, and wanted to leave. I went in to give the women my voucher and leave, she came up with a total of $15.00 extra I was suppose to pay. After waiting for the manager again they finally okay'd it. I went to get my keys, and guess who I see "Roy". I asked the guy that handed me my keys, what was the name of the man drying that car. He said "Roy"! I was seeing red at that point. So I just got in my car and drove away.
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