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  • DES office on South Phoenix. I only get health insurance benefits. However, they denied my health benefits renewal because my employer did not send the information they wanted. So I get my case closed because my employer didn't say the right things? Seriously? plus they kept saying I failed to provide them with verification of employment when they have two letters from my employer. Then, I called my local office today and I got yelled at by this supervisor. My story is too long to tell here. Basically I provided them with all documents on time, and because someone did not say things the way the thought it should've been said they closed my case. These people are unable to think outside the box, they carelessly lose documents, do not inform you if they close your case, then you are left to put up with extremely rude DES workers and you receive the blame for their incompetency! Does anyone know where or how I can file a formal complaint against this particular office in Phoenix AZ?
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