all these reviews are accurate. their service SUCKS. went to use a groupon tonight and ordered a shaved ice and smoothie. I ordered 2 flavors on my shaved ice & only got one of them. when I sent it back saying it was made wrong, the guy working told us the flavors were "similar in color", but having these flavors multiple times I knew he was wrong (the colors are nothing even remotely close to each other). I took it and ate it anyways. Definitely only the one flavor!!! the smoothie lid wasn't on all the way and spilt everywhere. they were SO SLOW and not friendly at all. CHOOSE A DIFFERENT LOCATION!!!