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| - The first and second time I came here I enjoyed the service, atmosphere, and food (sushi, poke bowl, ramen, bento boxes are all delicious!). However, last night when I arrived my husband and I were ignored to the point where we left and went elsewhere. Now, we are reasonable and patient people. We saw a very large group of patrons and understood that the wait time for food was going to be increased. Regardless we were willing to sip on some beverages and wait. Unfortunately as we entered the restaurant no one greeted us, so we politely waited at the 'please wait to be seated' sign for 10 minutes. Another gentleman who walked in at minute 10 walked straight up to the bar, asked the chef if he could sit there, and proceeded to sit down. This wasn't upsetting, perhaps we should have done the same since there were 2 seats open. But then, while we were still standing and reading the menu we then saw the waitress bring this now-seated-gentleman a glass of water. This was all before we were ever even greeted. We left after waiting at the door, ungreeted, for another 5 minutes. So, ok maybe 15 minutes doesn't sound like a long time. But it is for people who worked a 10 hour shift and wanted dinner. It's also a long time to not even be greeted. And it's certainly annoying when you watch them serve someone else who walked in after you. Dozo, I'll give you another try because I liked your food. But you're in the service industry...please be better prepared next time and don't ignore other patrons just because a large party is present!
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