3 stars for the vehicles, 2 stars for the additional shuttle you have to take from the airports, zero stars for the 30 minute wait to rent your car - good lord, we already entered all the info when we booked the car, zero stars for the lack of counter help and staff....,then our car's air conditioning was not working..in Las Vegas, hello! We had to return it the next day to wait again in their long lines, understaffed help and another line to speak to a manger...ugh, never again!